Support Services

Network "Soft" Services
EMF's range of "Soft" Service products includes MIS Outsourcing, on-site and remote systems administration and remote monitoring support. Other "Soft" Support Services deal with Operating System failures, software support and Help Desk services. EMF also offers a full range of Disaster Recovery products in this category.


Hardware Support
An EMF Standard Response, On-Site Maintenance Agreement ensures that you will have on-site support within one working day at your location in the event of a hardware failure. EMF offers a comprehensive range of Maintenance agreement options including Off-Hours support and Priority Response. Maintenance Agreements are customizable.