Named Software Support - Operating Systems
Named Software Support - Level 1 - Network Operating Systems
This service provides technical support for network operating systems such as SCO Unix, NetWare, Windows NT/2000, AIX and Linux. Clients have access to our technical support staff for assistance using and administering existing operating system software. Service is provided via telephone or modem. On-site service is optional.

Named Software Support - Level 1 - Desktop Operating Systems
This service provides technical support for desktop operating systems such as Windows 95/98/me/NT/2000 or Mac O/S. Clients have access to our technical support staff for assistance using and administering existing operating system software. Service is provided via telephone or modem. On-site service is optional.
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Named Software Support - Applications
Named Software Support - Level 1 - Network Utility Applications
This service provides technical support for the server portion of software utility products such as Microsoft BackOffice, SQL Server, Exchange, IIS, SMS, GroupWise, Lotus Notes, ZENWorks, Border Manager, FAXWare, BackupExec, ArcServe, McAfee Total Virus Protection and so forth. Clients have access to our technical support staff for assistance using and administering existing software. Service is provided via telephone or modem. On-site service is optional.

Named Software Support - Level 1 - Desktop Applications
This service provides technical support for the user portion of software products such as Microsoft Office, Lotus Smart Suite, WordPerfect (Perfect Office), FaxWare, Outlook, GroupWise, Exchange and so forth. Clients have access to our technical support staff for assistance using existing software. Service is provided via telephone or modem. On-site service is optional
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