Benchmark Business Systems, Inc.
The Problem: In-house administrators were too busy to manage their complex Unix environment. The company needed consistent systems administration and on-site support from a firm knowledgeable about Unix. Planning, help desk and remote monitoring was also required.
The Solution: EMF’s remote monitoring tops a long list of systems administration and support options that benefit Benchmark Business Systems. The end result: EMF provided a total support solution.
The full text is available here.